At the heart of the large international card networks, Mastercard and Visa (Schemes) are the standards, rules, and regulations (Scheme Rules) to ensure global interoperability and balance commercials and risks.
Issuing and acquiring banks holding a license have to ensure compliance with scheme rules at all times. As of today, this means manual processes and especially significant resources to deal with a large number of scheme rule changes, driven by the dynamics of the payment industry.
Kajo is a tool with an integrated managed service to digitalize and automate scheme compliance management in the most efficient way. Kajo keeps you up to date with all relevant (e.g. pre-filtered for your license region) scheme “Bulletins” on a daily basis. All “Bulletins” are pre-assigned to your specific products, policies, processes, applications, and third-party providers to automatically generate and assign tasks for any needed internal changes.
For scheme compliance managers, kajo offers easy to use functionalities to monitor compliance (including costs) and orchestrate internal activities. As an additional service, for all major “Bulletins” kajo provides clarifications and interpretation guidelines.
- Repository of all bulletins
- Issuer/Acquirer specific pre-filtered bulletins for license type, region, products etc.
- Pre-assignment of relevant bulletins to products-, policies-, process-, application- and third-party landscape
- Task generation for responsible persons/owners of products, policies, process, application, and third-parties
- Tracking of tasks based on task status and compliance states
- Tracking of bulletins compliance
- Monitoring of total costs for every bulletin
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If you want to know more about kajo, please get in touch: email@example.com
One of the important benefits of card payments is the cardholder protection from fraud or poor fulfillment of the purchased products/services. Banks operating under licenses of the international card networks are bound by license agreements to comply with schemes’ chargeback rules and to carry out the chargeback process on behalf of their cardholders.
However, handling fraud and dispute chargebacks are among the most manual and time-consuming back-office processes at banks. With amiko we change this.
Amiko is a fraud and dispute management solution for banks issuing international card networks (e.g. Mastercard, Visa) branded debit and credit cards. Amiko turns the labor-intensive and lengthy paper-based chargeback process into an automated end-to-end digital process with a strong focus on cardholder self-servicing through digital channels (bank’s app or portal).
Amiko increases efficiency for a card issuing bank by a 50% reduction of allocated workforce and significantly improves the digital user experience for the bank’s customers/cardholders.
If you want to know more about amiko, please get in touch: firstname.lastname@example.org