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Simplifying payment operations for banks — scheme compliance, dispute management, fraud recovery and industry trends.

All Fraud & Disputes Guides & Reports News Podcasts Scheme Compliance Success Stories Thought Leadership Webinars

Payment network fees explained: Trends, changes, and what to know

Payment network fees are a core part of the card ecosystem, and as they continue to evolve in structure and scale, understanding how they work and what drives them is key to managing costs effectively. Without clear ownership and active governance, organisations risk rising costs and missed opportunities to reduce unnecessary fees.

APR 24, 2026

Amiko is getting even smarter and dispute management will never look the same

Amiko by Rivero combines a scheme-rules engine with machine intelligence to automate the full dispute lifecycle – from cardholder intake to chargeback filing. New Copilot and Autopilot capabilities mean agents focus on complex exceptions while routine cases resolve themselves. The result: lower cost per dispute, better win rates, and compliance risk that's managed rather than missed.

APR 13, 2026

Revenue models: Making money in the card payment ecosystem

Every card transaction triggers a precise redistribution of value across parties in the payment network ecosystem. This article unpacks how money flows between issuers, acquirers, networks, cardholders, and merchants and what drives profitability for each.

APR 9, 2026

Why Mastercard TLID mandate should interest your disputes team

Why Mastercard's TLID mandate should interest your disputes team

From October 2026, every merchant-initiated charge under a stored card agreement must carry a scheme-generated identifier linking it to the original cardholder consent. The implementation burden sits with acquirers, but the operational benefits sit with your disputes team. Here's what changes in your disputes back office, and why it matters now.

APR 2, 2026

What Mastercard Scam Merchant Monitoring 2026 Means for Issuers

What Mastercard's Scam Merchant Monitoring 2026 Means for Issuers

Mastercard is updating its mandatory scam merchant monitoring in July 2026. Learn what triggers investigations, how the scam criteria affect your business, and how to prepare your fraud and dispute operations.

MAR 26, 2026

Wero, EPI & the UK National Payments Vision: Preparing payment operations for a multi-rail future

As initiatives like Wero, EPI, and the UK's National Payments Vision gain momentum, the payments landscape is shifting from a two-network world to a multi-rail reality. Banks that design their operations around scheme-agnostic workflows, rather than treating each new rail as a standalone project, will be best positioned to adapt faster.

MAR 12, 2026

Agentic Commerce Needs a New Dispute Framework

Agentic commerce is rewriting the rules of every transaction, but the back-office isn't fully ready. Explore how AI-driven transactions are transforming dispute frameworks, and what issuers must do now to stay ahead. When AI agents execute purchases without a human at the checkout, the entire post-transaction framework including disputes, liability, consent, evidence should be rebuilt from the ground up. See what issuers must do now to stay ahead.

MAR 6, 2026

Transforming PSD2 refund rules & Reg E/Z into operational excellence

Regulatory refund timelines under PSD2, Reg E, and Reg Z are getting tighter, but most dispute operations are still stuck in the slow lane. This article compares the mandates across the EU, UK and US, explores why traditional approaches are breaking down, and shows how automated dispute management turns dispute management into a strategic lever.

FEB 27, 2026

Mastercard new BIN Sponsor rules what principal license holders must know

Mastercard's new BIN Sponsor rules: What principal license holders must know

Mastercard's new regulations have officially closed the accountability gap, requiring principal license holders to take full operational responsibility for their Fintech partners. To avoid regulatory fallout, sponsors must transition from manual processes to a digital-first model of active compliance.

FEB 18, 2026

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