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Simplifying payment operations for banks — scheme compliance, dispute management, fraud recovery and industry trends.
Rivero will be at Money20/20 Las Vegas to discuss card network compliance, dispute management, and fraud recovery. Book a meeting with AE Tommy Townsend.
Visa and Mastercard issue constant updates that directly impact issuers. From rulebooks to fraud monitoring and security changes, this guide breaks down what to expect, who’s affected, and how to turn compliance communications into a strategic advantage
FCA data reveals business-critical trust issues in UK banking: 49% of complaints are payment-related, 56% upheld, and nearly half take weeks to resolve. Explore how banks can rebuild consumer confidence.
While banks invest heavily in preventing card fraud and account takeovers, serial disputers are exploiting dispute systems to drain profits. This blog explores how “fraud-as-a-service” is fueling organized refund abuse and how banks can fight back using advanced tools like Rivero’s Amiko.
This blog explores how fake job postings are being used as a new fraud pipeline, where scammers harvest personal data under the guise of recruitment and then convert it into Authorised Push Payment (APP) fraud. We unpack how the scam unfolds, why it represents a dangerous shift in fraud tactics, and what banks, platforms, and individuals must do to stay protected.
Dispute volumes are soaring — but Amiko data shows issuers can cut manual work by 70% and resolve cases in minutes, not hours.
The dispute lifecycle defines how Visa and Mastercard resolve transaction challenges, from the first cardholder complaint to final arbitration. This guide breaks down each stage. From presentment, pre-dispute, chargeback, representment, pre-arbitration, and arbitration, so issuers, acquirers, and merchants can better manage cases, reduce costs, and improve resolution efficiency.
Rivero is proud to partner with Cornèrcard to redefine fraud recovery and dispute management. With Amiko, Cornèrcard is delivering a more secure, efficient, and customer-centric approach to handling disputes and fraud cases. Security and consumer protection remain uncompromising priorities for Cornèrcard, while streamlined processes empower teams to act faster, more accurately, and with greater care for every customer. By reducing manual effort and enhancing operational efficiency, Amiko enables Cornèrcard to combine outstanding customer experience with operational excellence, showing that they can go hand in hand.
Meet Ask KI: the first feature in Kajo Intelligence, built to make compliance faster and smarter. Instead of spending hours reviewing Visa and Mastercard bulletins, compliance managers can now ask questions directly inside Kajo and get clear, AI-powered answers in seconds. Ask KI highlights what matters most, saves time, and ensures accuracy by combining AI with Rivero’s deep payment network compliance expertise.
