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Simplifying payment operations for banks — scheme compliance, dispute management, fraud recovery and industry trends.

All Fraud & Disputes Guides & Reports News Podcasts Scheme Compliance Success Stories Thought Leadership Webinars

How self-service is redefining dispute management

What if resolving a dispute didn't mean endless waiting time? Learn how self-service is making the process faster, fairer, and more transparent.

OCT 24, 2025

Card issuers going global: why payment network compliance can make or break your launch

Global expansion looks simple until you face each market’s payment rules. Discover how Kajo enables card issuers and FinTechs to scale internationally by centralising compliance intelligence, automating workflows, and transforming scheme complexity into operational clarity.

OCT 21, 2025

The business case for proactive payment network compliance

In today’s complex payments ecosystem, card networks like Visa and Mastercard constantly update their rules, often with major operational and financial consequences. Treating compliance as a back-office task leads to costly penalties, inefficiencies, and reputational risk. This article explores the hidden costs of neglecting compliance and outlines how a proactive, technology-driven approach, powered by platforms like Rivero’s Kajo, can turn compliance into a strategic advantage.

OCT 13, 2025

Payment network compliance: From compliance burden to strategic asset

Payment network compliance often feels like a heavy, reactive burden for issuing banks: tracking hundreds of bulletins, managing fragmented teams, and scrambling to avoid penalties. But with the right tools and processes, compliance can become a strategic asset, boosting audit readiness, lowering risk, improving efficiency, and enabling growth. This post explores how banks like Worldline, PostFinance, Cornèrcard, and others have moved from firefighting to foresight and how you can too.

SEP 25, 2025

How to effectively manage a growing volume of disputes

Dispute volumes are climbing fast, fuelled by more online shopping, friendly fraud, and rising customer expectations. Here's how issuers can keep operations resilient and efficient, even as cases surge.

SEP 23, 2025

Meet Rivero at Money20/20 Las Vegas

Rivero will be at Money20/20 Las Vegas to discuss card network compliance, dispute management, and fraud recovery. Book a meeting with our CEO Thomas Muller

SEP 15, 2025

A card issuer's guide to Visa and Mastercard communications

Visa and Mastercard issue constant updates that directly impact issuers. From rulebooks to fraud monitoring and security changes, this guide breaks down what to expect, who’s affected, and how to turn compliance communications into a strategic advantage

SEP 9, 2025

The banking complaints conundrum: Are UK banks losing the trust battle?

FCA data reveals business-critical trust issues in UK banking: 49% of complaints are payment-related, 56% upheld, and nearly half take weeks to resolve. Explore how banks can rebuild consumer confidence.

SEP 3, 2025

The hidden pattern: How issuing banks can spot and stop serial disputers and refund fraud

While banks invest heavily in preventing card fraud and account takeovers, serial disputers are exploiting dispute systems to drain profits. This blog explores how “fraud-as-a-service” is fueling organized refund abuse and how banks can fight back using advanced tools like Rivero’s Amiko.

SEP 2, 2025

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