We're continually working to improve your Kajo experience, here is a summary of what has changed.
The new Jira cloud connector extends Kajo task management to support groups that do not have access to Kajo and work in Jira Cloud. With the MVP version, it is possible to create dedicated tasks in Kajo and push them to specific Jira projects. The state and comments are synched and updated regularly. If you are interested in benefiting from this new connector, then get in touch with us and we tell you more.
A bug prevented documents other than PDFs from being opened when clicking on the file name. With the fix, Kajo will either open the non-PDF file as a download or in the browser if supported. Some notification types were not available to some roles. We changed this and made sure that all roles have the correct notification types selectable. Our engineers (powered by coffee and corn crackers) also worked hard to add further performance improvements to all Kajo tenants.
Kajo has two new notification types that can be selected: Bulletin Overdue and My Task Overdue. If selected then the user will get a notification in the digest e-mail if the effective date of the bulletin or the due date of the task has been reached.
We enhanced the "add task" feature so that an SCM user can now also add a task for a category type (Product, Process, Policy, Application or Partner) in case there haven't been any tasks added under that section yet. To add a task under any given category type section, it is required that a related tenant category exists in the framework
We enhanced the task list filter and added support to filter based on the available Schemes
The Work Log Notes field can no longer be edited. The content is still shown, and we will keep the audit trail intact. The Work Log Notes have been superseded by the comments feature
As Kajo grows, more and more bulletins and tasks are added. This means that showing the advanced filter menu can take a bit. To make this clearer for users, we added a loading text so that you know that Kajo is still loading all the content in the background. In addition, we enabled indexing to speed up the performance of Kajo
We added a new operation in the background that lets us manually replace the user function of a task. We use this as a support operation in case there is a special circumstance (e.g. reorganization) that would require such change.
The filter for the Bulletin or My Bulletin list lets you now select a date range to filter for the publication date and the effective date of a bulletin.
We added a new configuration value to determine better which bulletins are relevant for you as a customer. Customers will be contacted to identify the relevant products for their tenant configuration. The full list of supported products: Commercial Cards (All) Private Label (All) Fleet Cards (All) Instalments (All) Virtual Cards (All) Account Level Management (All) Click to Pay (All) Cloud Based Payments (All) Visa Loyalty (Visa) Strategic Alliance (Visa) B2B Payments (Visa) Authorization Gateway (Visa) Smart Account Verification Service (Visa) Visa Spend Clarity for Business (Visa) Visa Spend Clarity for Enterprises (Visa) Visa Transaction Controls (Visa) Pay and Get Rewards (Mastercard) InControl (Mastercard) InControl for Business Travel (Mastercard) InControl for Commercial Payments (Mastercard) SmartData (Mastercard) Track (Mastercard) Clearing Optimizier (Mastercard) QR Payment (Mastercard) Travel Rewards (Mastercard) Airport Experiences (Mastercard) Wholesale Travel Program (Mastercard) Pay by Account (Mastercard) Insights (Mastercard) Decision Intelligence (Mastercard) Send API (Mastercard) Open Banking (Mastercard)
We introduced caching to improve the bulletin confirmation time by a factor of 10.
Several months ago we introduced the comments feature. The comments feature is an improved version of the work log notes; therefore, we will deactivate the editability of the work log notes as part of the next release. Work log notes will remain visible, and we will never delete any data added to that field to ensure the audit trail.
The long-awaited and heavily requested functionality to create new tasks after a bulletin has already been confirmed is finally here. You can create new tasks at any time after a bulletin has been confirmed. You can also create multiple tasks for the same category. This is helpful in cases such as when a task was closed by mistake. To use this new feature, just navigate to the bulletin details. In the section Impact Categories, you can click on the + icon on the top right of each group of categories. This will open a window to select a category and immediately create a new task.
We added two more filters to the Bulletins and My Bulletins list so that you find what you are looking for more easily. The new filters are: - Type of the bulletin (e.g. Technical Letter) - Priority
We moved away from sending a single e-mail per event and implemented a daily batch email that will notify you in the morning about what has happened in the last 24h. The daily e-mail is processed at 06:30 and sent at 07:00 in the morning. The e-mail covers all events from the last 24h for which the user has subscribed for.
Each bulletin in Kajo has an Audience tag. This value indicates if a bulletin is relevant for an Issuer, Acquirer or Processor. From customer feedback, we learnt that the Acquirer value is too broad and sometimes results in bulletins being marked as relevant when they are not. To be able to detect the applicability of a bulletin better, we have replaced the tag Acquirer with three new values: - POS Acquirer - ATM Acquirer - CNP Acquirer (Card not present)
You now have two options for how you can retrieve publication documents in Kajo. Either choose to download the document or open it directly in your browser in a new tab.
We added additional values to better categorize scheme publications. The new values are Authentication, Card Design, BIN, Fraud and eCommerce. In addition, the existing value "Chargeback Application" has been renamed to "Chargeback"
We observed that on some rare occasions creating tasks took a bit longer when you confirmed a bulletin. When this happens we will now show you a message and guide you to refresh the page
Navigating from the list to the bulletin or task and then back again was a bit of a hassle in the past. The position in the list jumped back to the top, and any keywords you searched for disappeared. Whit this change, we now persist both things and make your life a little bit easier when navigating through Kajo.
We improved the performance of Kajo and make things run smoother and faster. We also deployed a new mechanism in order to make our releases even faster so that you can get back to using Kajo in (almost) a heartbeat
A while ago we updated the My Tasks list so that also tasks are shown for which the user has a deputy role. In order to make it easier to filer out tasks related to your user, we added support to filter for the task assignee.
We have a new logo and updated all related artwork.
We added support for the right mouse click for the bulletin list to quickly open the bulletin in a new tab.
Kajo makes it easier to share tasks with 3rd parties. The new role has a restricted UI that let's such users access their tasks but restricts access to other tasks or the bulletin view itself.
The User section on the Configuration page now shows the full list of deputy users. Previously only one deputy user was shown. We fixed an issue that prevented customers from confirming a bulletin when a user function didn't have a primary user set
We fixed an issue that made task for which the user is a deputy to be shown in the dashboard data. We improved the "Tasks" list. The filter for users will now only return tasks linked to the selected primary users.
It is now possible that Kajo users can select the impact categories for which they would like to receive a new bulletin notification. Then, whenever a bulletin is published that matches the chosen categories, Kajo will send you a notification.
We have updated the My Bulletin/My Task lists and added support to show bulletins and tasks for which the logged-in Kajo user is not only a linked primary user but also a deputy user. This improvement gives users a complete overview of all bulletins/tasks they have an active stake in.
Kajo now allows customers to add more than one deputy user per user function. It is beneficial for bigger teams where multiple people are involved in working on Kajo tasks. If you want to benefit from this feature, then please get in touch with us at kajo@rivero.tech and send us your desired changes so that we can update your Kajo framework. Scheme Compliance Manager should note that the configuration view in Kajo will be updated in a future release in order to make the multiple deputies visible. Currently, Kajo only shows the first deputy user in the configuration UI.
We have updated several underlying components that power Kajo in the background. As part of these updates, some users that recently accessed Kajo can get a "403 - forbidden / access denied" response when they try to log in again. To resolve this issue, Kajo users are advised to access their browser's cookie settings and delete the kajo.rivero.app cookies. For Kajo users using chrome, type the following into the address bar to find your cookies: chrome://settings/siteData?searchSubpage=kajo
We have added new functionality in the "My Settings" area, allowing Kajo users to select and unselect the different notification types. The first three notification types are not user-specific and mainly relevant for Scheme Compliance Managers The last two notifications with the prefix "My Task" are user-specific. The notifications that you already receive today are enabled by default and no action is required to enable them. We are also excited to let you know that we have further improvements regarding notifications in the making: Overdue bulletin notifications, overdue task notifications, and consolidating notifications into one email per day. So stay tuned for more to come!
Kajo persists the selected sorting value in all the list views (Bulletin, My Buleltin, Task, My Task). This means that the list will be shown with your selected sorting value applied when you navigate back to the list from a bulletin detail or task detail view. Sometimes bulletins contain multiple amendments with different effective dates. To better manage such circumstances, we enabled Kajo to be able to handle multiple amendments of the same type. We fixed an issue with line breaks in the Kajo e-mails.
Kajo now supports and distributes Visa technical letters for you. Technical letters will come in the same form and shape that you are used to for bulletins. You can spot it by checking the bulletin tag prefix that is TL for example "TL 1602" or in the bulletin overview where the type will be shown as "Technical "Letter".
All emails have now a link included that directs you to the related bulletin or task within kajo.
The compliance state field will now appear as disabled when the task is in the state rejected and a tooltip will guide the user. The action indicator "Brand Mandate" will now be shown as "Mandate". We also added a new action indicator called "Testing Required". For some upcoming self-servicing features (stay tuned) support was added to be able to create, update and delete users.