Filter for the bulletin publication or effective date
The filter for the Bulletin or My Bulletin list lets you now select a date range to filter for the publication date and the effective date of a bulletin.
Product Updates
We're continually working to improve your Kajo experience, here is a summary of what has changed.
10.8.2022
New filters
24.8.2022
Filter menu improvments
Filter showing "loading" and performance improvements
As Kajo grows, more and more bulletins and tasks are added. This means that showing the advanced filter menu can take a bit. To make this clearer for users, we added a loading text so that you know that Kajo is still loading all the content in the background. In addition, we enabled indexing to speed up the performance of Kajo
Replace the user function of a task
We added a new operation in the background that lets us manually replace the user function of a task. We use this as a support operation in case there is a special circumstance (e.g. reorganization) that would require such change.
7.9.2022
Overdue Notifications have arrived 🔔
Bulletin and Task Overdue Notifications
Kajo has two new notification types that can be selected: Bulletin Overdue and My Task Overdue. If selected then the user will get a notification in the digest e-mail if the effective date of the bulletin or the due date of the task has been reached.
Allow the SCM to add tasks for all category types
We enhanced the "add task" feature so that an SCM user can now also add a task for a category type (Product, Process, Policy, Application or Partner) in case there haven't been any tasks added under that section yet. To add a task under any given category type section, it is required that a related tenant category exists in the framework
New "Scheme" filter for the task list
We enhanced the task list filter and added support to filter based on the available Schemes
The Work Log Notes field has been disabled
The Work Log Notes field can no longer be edited. The content is still shown, and we will keep the audit trail intact. The Work Log Notes have been superseded by the comments feature
5.10.2022
Jira cloud ☁️ connector launched
Jira cloud connector MVP
The new Jira cloud connector extends Kajo task management to support groups that do not have access to Kajo and work in Jira Cloud. With the MVP version, it is possible to create dedicated tasks in Kajo and push them to specific Jira projects. The state and comments are synched and updated regularly. If you are interested in benefiting from this new connector, then get in touch with us and we tell you more.
Bugfixes
A bug prevented documents other than PDFs from being opened when clicking on the file name. With the fix, Kajo will either open the non-PDF file as a download or in the browser if supported. Some notification types were not available to some roles. We changed this and made sure that all roles have the correct notification types selectable. Our engineers (powered by coffee and corn crackers) also worked hard to add further performance improvements to all Kajo tenants.
19.10.2022
Turn the page 📖
Pagignation 📖 is here
With pagination, you can jump to the next page if you reach the bottom of the bulletin or task list. Each page contains 100 entries. Use this new feature to access the so far hidden world of bulletins and tasks #101+ 😉
Bugfix: Opening non-pdf documents in a new tab
Opening non-pdfs in a new tab works now without issues
Autopliot: Auto-close
We have shipped the first of a set of autopilot features: Auto-close. If activated, tasks that are finished will automatically be moved to the closed state without needing an SCM interaction.
4.11.2022
Enhancements for the app connectors
Enable task syncing for existing tasks
We enabled the functionality to sync existing tasks with our app connectors for Jira Cloud and Service Now. This allows existing tasks to be synced with the supported third-party apps
Jira Cloud improvements for comments
We made the comment sync between Kajo and Jira more resilient. Most of the formatted text that users can add to a Jira Cloud comment will now appear in Kajo
16.11.2022
Four new schemes have arrived 🤯
The four new schemes 💳
The Kajo customer base is growing fast, which means we also grow the number of schemes our customers have in their portfolio. We are happy to announce that Kajo now has six schemes in total. In addition to Mastercard and Visa, Kajo can now manage rule changes from UNION PAY, JCB, DINERS CLUB, BANCONTACT.
Jira Cloud App Connector
We added support for multiple documents per task for the Jira Cloud App Connector.
30.11.2022
Select multiple categories at once during bulletin confirmation
Multi-category selection
You told us how annoying it is only to select one category at a time during bulletin confirmation, and we listened. Kajo presents Multi-category selection during bulletin confirmation. In addition, we support the same functionality when creating tasks after a bulletin has already been confirmed.
We added some magic to the bulletin keyphrase search 🕵🏼
The bulletin search already checked the metadata of the bulletin, for example, the number, summary or title. On top of this, the search can now also find the keyphrase that you add to the search bar within the bulletin content. Please note that this initial version only searches for the exact words and order that you add to the search bar.
14.12.2022
Open tasks in new tabs
Open tasks in new tabs
Any task can be opened in the same tab with a left mouse click. In addition, we now enabled the possibility to do a right mouse click and open the task details in a new tab.
Framework improvement
We added the first component in the UI that will allow us to make impact categories linked directly with a specific scheme. This will enable Kajo in the near future to account for scheme-specific groups/departments within an organization and only pre-select tasks if there is a matching scheme from the bulletin itself and the tenant category.
11.1.2023
Happy New Year 🎉
Full tile is clickable
So far, you can only jump into bulletin or task details by clicking on the narrow arrow part on the far right of task or bulletin tiles. We changed this approach and made the full tile clickable, thus making it easier to navigate to the detail view. Existing links and functionality on the tile are still supported (e.g. opening the task sub-menu on the bulletin tile) On top of making the full tile clickable, we also make it more visible, which tile is currently hovered over, by adding a light blue outline.
Improved visibility for bulletins with multiple effective dates
Bulletins with multiple effective dates can sometimes confuse, especially if the same impact category is affected by both effective dates. In the past, this sometimes was misjudged to be a duplicate entry. To prevent such confusion, we have added the effective date to pre-selected impact categories shown during the bulletin confirmation view. In addition, we added the due date and creation date to the list of tasks in the bulletin detail view to add more clarity.
American Express added as new Scheme
The Kajo customer base is growing fast, which means we also grow the number of schemes our customers have in their portfolio. We are happy to announce that Kajo now supports seven schemes. American Express joins the existing brands that Kajo supports: Mastercard, Visa, Union Pay, JCB, Diners Club and Bancontact.
Additional Improvements
- When a task is closed that has an active "Flag for Discussion", then Kajo removes the flag automatically - We added the right mouseclick and support for "open in new tab" for the tasks in the task drop-down list that can be opened on bulletin tiles in the bulletin list view. We also added the same support for the task overview list shown on the bulletin detail view - We fixed a problem with the mapping of Jira epic states to the Kajo task states - We fixed a problem that sometimes caused an error when adding or changing the task compliance date
25.1.2023
External task links
External task links
We added support for Kajo tasks to show a link to the Jira ticket
Publication Date in daily e-mail
Bulletin events in your daily email digest will now also show the scheme publication date
8.2.2023
Bulletin version banner
Bulletin version banner
We made it more visible in Kajo if you are viewing an older version of a bulletin by showing a bright orange banner on top of older versions. By clicking the banner you will jump to the newest bulletin version
Deletion of external tasks
Kajo supports the creation of external tasks in Snow and Jira. If a task in the external system is deleted, then Kajo no longer gets updates for these tasks. To make this visible to users, Kajo will now show a specific comment on such tasks and stop the sync process.
User Function renaming
We added support to be able to rename user functions. At the moment, such a change can only be done via a support ticket, but we plan to offer this functionality in Kajo directly as part of a broader effort to introduce self-servicing.
23.2.2023
New module: References
References
We finally launched the beta version of the new references module in Kajo. Out of the box, the references module contains all rules, guides, manuals and best practice documents that Mastercard and Visa publish. You will find a new menu item Kajo called "References", through which you can access the complete list of reference documents. The comprehensive filter allows you to narrow the search with text or by selecting specific criteria. These criteria include the scheme, type, date, brand and audience. In addition, we also flagged each reference publication with the relevant impact categories of your organisation to make it even easier for you to find the relevant content. The reference detail view gives you the basic metadata of each publication and allows you to open the original document that the schemes published. The beta version is available now, and we will continue to evolve the feature with many additional improvements in the coming months.
12.4.2023
Deputy Task notifications have arrived 🎉
Updated flag for discussion 🚩
We changed how you can set and remove the flag for discussion on a task. On the task detail view, you can set and remove the flag via the icon on the top right. We also added the flag for discussion to the task list on the bulletin details view.
Updated task list on the bulletin details page
The bulletin details page will show all closed tasks with a dark background. The tasks are now also shown as fully clickable tiles to navigate to the task details.
Deputy Task notifications
We have added a new notification type that will allow users to enable notifications for creating, re-opening and overdue tasks where the user has a deputy role assigned.
Cloud connector improvements
If a task is deleted in Jira, we will remove the link in Kajo on the task details view. Kajo will also comment on the task, and syncing for that task will stop. For tasks in Jira and Service Now, Kajo will upload all documents available on the bulletin itself to the task in the external system. This is relevant for bulletins with multiple amendments (effective dates) and those bulletins that contain several documents.
Kajo Early Access Program
We have launched the Kajo early access program, allowing a limited set of customers to access new features before the launch. You may encounter the occasional bug but we will be very curious to get your feedback in order to improve the features before we launch to the broader audience. If you want to join this program, contact us via our standard email address. The early-access customers will soon be contacted to get access to the following: - Audit Trail - Self-Servicing feature to delete users, change first and last names, add/remove primary user functions, add/remove deputy user functions, trigger a password reset and change a user's role.
25.4.2023
Simplified category list and search
Simplified category list
The category list was simplified so that all categories are now shown in one central list rather than having them separated by different types (application, process, partner etc).
New category search
As part of simplifying the category list, we also added a search to be able to find the relevant impact category faster
24.5.2023
Kajo User Guide
Kajo User Guide
Access the user guide directly from within Kajo by clicking the Symbol on the top left
14.6.2023
Reopen closed tasks
Reopen closed tasks
The scheme compliance manager can reopen a previously closed task. This applies to all tasks in Kajo - excluding external tasks that are synced with third-party apps (e.g. Service Now or Jira). For external tasks, the currently recommended approach is to create a new task in such an instance.
20.2.2024
New compliance state
Acknowledged
A new compliance state called ACKNOWLEDGED has been added to the list of available compliance states. Acknowledged can be used for informational tasks that do not require any active changes or analysis.
28.2.2024
Improved bulletin compliance state calculation
Compliance state logic
The compliance state of a bulletin is calculated based on the compliance state of the respective tasks. In the past, Kajo did not correctly reflect the bulletin compliance state where there were tasks in the compliance state Not Relevant or Compliant. We improved the approach by applying the logic as per the below priority list. Compliance state of the bulletin is equal to the lowest priority number represented by the compliance state across all related tasks: 1. Non-Compliant 2. Non-Compliant Expected 3. Non-Compliant Waived 4. Unknown 5. Compliant Expected 6. Compliant 7. Not Relevant 8. Acknowledged Example 1: Task 1: Non-Compliant (1) Task 2: Compliant (6) Bulletin: Non-Compliant (1) Example 2: Task 1: Not Relevant (7) Task 2: Compliant (6) Bulletin: Compliant (6)
28.4.2022
Improvements
Configuration page
The User section on the Configuration page now shows the full list of deputy users. Previously only one deputy user was shown. We fixed an issue that prevented customers from confirming a bulletin when a user function didn't have a primary user set
13.4.2022
Improvements
Task and task list
We fixed an issue that made task for which the user is a deputy to be shown in the dashboard data. We improved the "Tasks" list. The filter for users will now only return tasks linked to the selected primary users.
6.4.2022
New bulletin subscription based on categories
New bulletin notification
It is now possible that Kajo users can select the impact categories for which they would like to receive a new bulletin notification. Then, whenever a bulletin is published that matches the chosen categories, Kajo will send you a notification.
My bulletin and task for deputy users
We have updated the My Bulletin/My Task lists and added support to show bulletins and tasks for which the logged-in Kajo user is not only a linked primary user but also a deputy user. This improvement gives users a complete overview of all bulletins/tasks they have an active stake in.
Support for multiple deputies per user function
Kajo now allows customers to add more than one deputy user per user function. It is beneficial for bigger teams where multiple people are involved in working on Kajo tasks. If you want to benefit from this feature, then please get in touch with us at kajo@rivero.tech and send us your desired changes so that we can update your Kajo framework. Scheme Compliance Manager should note that the configuration view in Kajo will be updated in a future release in order to make the multiple deputies visible. Currently, Kajo only shows the first deputy user in the configuration UI.
Improvements
We have updated several underlying components that power Kajo in the background. As part of these updates, some users that recently accessed Kajo can get a "403 - forbidden / access denied" response when they try to log in again. To resolve this issue, Kajo users are advised to access their browser's cookie settings and delete the kajo.rivero.app cookies. For Kajo users using chrome, type the following into the address bar to find your cookies: chrome://settings/siteData?searchSubpage=kajo
23.3.2022
New feature & improvements
Manage your notification
We have added new functionality in the "My Settings" area, allowing Kajo users to select and unselect the different notification types. The first three notification types are not user-specific and mainly relevant for Scheme Compliance Managers The last two notifications with the prefix "My Task" are user-specific. The notifications that you already receive today are enabled by default and no action is required to enable them. We are also excited to let you know that we have further improvements regarding notifications in the making: Overdue bulletin notifications, overdue task notifications, and consolidating notifications into one email per day. So stay tuned for more to come!
Improvements
Kajo persists the selected sorting value in all the list views (Bulletin, My Buleltin, Task, My Task). This means that the list will be shown with your selected sorting value applied when you navigate back to the list from a bulletin detail or task detail view. Sometimes bulletins contain multiple amendments with different effective dates. To better manage such circumstances, we enabled Kajo to be able to handle multiple amendments of the same type. We fixed an issue with line breaks in the Kajo e-mails.
3.3.2022
New scheme publication
Visa technical letters
Kajo now supports and distributes Visa technical letters for you. Technical letters will come in the same form and shape that you are used to for bulletins. You can spot it by checking the bulletin tag prefix that is TL for example "TL 1602" or in the bulletin overview where the type will be shown as "Technical "Letter".
Hyperlinks in emails
All emails have now a link included that directs you to the related bulletin or task within kajo.
Improvements
The compliance state field will now appear as disabled when the task is in the state rejected and a tooltip will guide the user. The action indicator "Brand Mandate" will now be shown as "Mandate". We also added a new action indicator called "Testing Required". For some upcoming self-servicing features (stay tuned) support was added to be able to create, update and delete users.
17.5.2022
Open bulletins in a new tab
Open bulletins in a new tab
We added support for the right mouse click for the bulletin list to quickly open the bulletin in a new tab.
New user role: 3rd party
Kajo makes it easier to share tasks with 3rd parties. The new role has a restricted UI that let's such users access their tasks but restricts access to other tasks or the bulletin view itself.