Kajo - Release notes

We're continually working to improve your Kajo experience, here is a summary of what has changed.

11.1.2023

Happy New Year 🎉

Full tile is clickable

So far, you can only jump into bulletin or task details by clicking on the narrow arrow part on the far right of task or bulletin tiles. We changed this approach and made the full tile clickable, thus making it easier to navigate to the detail view. Existing links and functionality on the tile are still supported (e.g. opening the task sub-menu on the bulletin tile) On top of making the full tile clickable, we also make it more visible, which tile is currently hovered over, by adding a light blue outline.

Improved visibility for bulletins with multiple effective dates

Bulletins with multiple effective dates can sometimes confuse, especially if the same impact category is affected by both effective dates. In the past, this sometimes was misjudged to be a duplicate entry. To prevent such confusion, we have added the effective date to pre-selected impact categories shown during the bulletin confirmation view. In addition, we added the due date and creation date to the list of tasks in the bulletin detail view to add more clarity.

American Express added as new Scheme

The Kajo customer base is growing fast, which means we also grow the number of schemes our customers have in their portfolio. We are happy to announce that Kajo now supports seven schemes. American Express joins the existing brands that Kajo supports: Mastercard, Visa, Union Pay, JCB, Diners Club and Bancontact.

Additional Improvements

- When a task is closed that has an active "Flag for Discussion", then Kajo removes the flag automatically - We added the right mouseclick and support for "open in new tab" for the tasks in the task drop-down list that can be opened on bulletin tiles in the bulletin list view. We also added the same support for the task overview list shown on the bulletin detail view - We fixed a problem with the mapping of Jira epic states to the Kajo task states - We fixed a problem that sometimes caused an error when adding or changing the task compliance date

14.12.2022

Open tasks in new tabs

Any task can be opened in the same tab with a left mouse click. In addition, we now enabled the possibility to do a right mouse click and open the task details in a new tab.

Framework improvement

We added the first component in the UI that will allow us to make impact categories linked directly with a specific scheme. This will enable Kajo in the near future to account for scheme-specific groups/departments within an organization and only pre-select tasks if there is a matching scheme from the bulletin itself and the tenant category.

30.11.2022

Select multiple categories at once during bulletin confirmation

Multi-category selection

You told us how annoying it is only to select one category at a time during bulletin confirmation, and we listened. Kajo presents Multi-category selection during bulletin confirmation. In addition, we support the same functionality when creating tasks after a bulletin has already been confirmed.

We added some magic to the bulletin keyphrase search 🕵🏼

The bulletin search already checked the metadata of the bulletin, for example, the number, summary or title. On top of this, the search can now also find the keyphrase that you add to the search bar within the bulletin content. Please note that this initial version only searches for the exact words and order that you add to the search bar.

16.11.2022

Four new schemes have arrived 🤯

The four new schemes 💳

The Kajo customer base is growing fast, which means we also grow the number of schemes our customers have in their portfolio. We are happy to announce that Kajo now has six schemes in total. In addition to Mastercard and Visa, Kajo can now manage rule changes from UNION PAY, JCB, DINERS CLUB, BANCONTACT.

Jira Cloud App Connector

We added support for multiple documents per task for the Jira Cloud App Connector.

4.11.2022

Enhancements for the app connectors

Enable task syncing for existing tasks

We enabled the functionality to sync existing tasks with our app connectors for Jira Cloud and Service Now. This allows existing tasks to be synced with the supported third-party apps

Jira Cloud improvements for comments

We made the comment sync between Kajo and Jira more resilient. Most of the formatted text that users can add to a Jira Cloud comment will now appear in Kajo

19.10.2022

Turn the page 📖

Pagignation 📖 is here

With pagination, you can jump to the next page if you reach the bottom of the bulletin or task list. Each page contains 100 entries. Use this new feature to access the so far hidden world of bulletins and tasks #101+ 😉

Bugfix: Opening non-pdf documents in a new tab

Opening non-pdfs in a new tab works now without issues

Autopliot: Auto-close

We have shipped the first of a set of autopilot features: Auto-close. If activated, tasks that are finished will automatically be moved to the closed state without needing an SCM interaction.

5.10.2022

Jira cloud ☁️ connector launched

Jira cloud connector MVP

The new Jira cloud connector extends Kajo task management to support groups that do not have access to Kajo and work in Jira Cloud. With the MVP version, it is possible to create dedicated tasks in Kajo and push them to specific Jira projects. The state and comments are synched and updated regularly. If you are interested in benefiting from this new connector, then get in touch with us and we tell you more.

Bugfixes

A bug prevented documents other than PDFs from being opened when clicking on the file name. With the fix, Kajo will either open the non-PDF file as a download or in the browser if supported. Some notification types were not available to some roles. We changed this and made sure that all roles have the correct notification types selectable. Our engineers (powered by coffee and corn crackers) also worked hard to add further performance improvements to all Kajo tenants.

7.9.2022

Overdue Notifications have arrived 🔔

Bulletin and Task Overdue Notifications

Kajo has two new notification types that can be selected: Bulletin Overdue and My Task Overdue. If selected then the user will get a notification in the digest e-mail if the effective date of the bulletin or the due date of the task has been reached.

Allow the SCM to add tasks for all category types

We enhanced the "add task" feature so that an SCM user can now also add a task for a category type (Product, Process, Policy, Application or Partner) in case there haven't been any tasks added under that section yet. To add a task under any given category type section, it is required that a related tenant category exists in the framework

New "Scheme" filter for the task list

We enhanced the task list filter and added support to filter based on the available Schemes

The Work Log Notes field has been disabled

The Work Log Notes field can no longer be edited. The content is still shown, and we will keep the audit trail intact. The Work Log Notes have been superseded by the comments feature

24.8.2022

Filter menu improvments

Filter showing "loading" and performance improvements

As Kajo grows, more and more bulletins and tasks are added. This means that showing the advanced filter menu can take a bit. To make this clearer for users, we added a loading text so that you know that Kajo is still loading all the content in the background. In addition, we enabled indexing to speed up the performance of Kajo

Replace the user function of a task

We added a new operation in the background that lets us manually replace the user function of a task. We use this as a support operation in case there is a special circumstance (e.g. reorganization) that would require such change.

10.8.2022

New filters

Filter for the bulletin publication or effective date

The filter for the Bulletin or My Bulletin list lets you now select a date range to filter for the publication date and the effective date of a bulletin.

27.7.2022

New config value: Products

We added a new configuration value to determine better which bulletins are relevant for you as a customer. Customers will be contacted to identify the relevant products for their tenant configuration. The full list of supported products: Commercial Cards (All) Private Label (All) Fleet Cards (All) Instalments (All) Virtual Cards (All) Account Level Management (All) Click to Pay (All) Cloud Based Payments (All) Visa Loyalty (Visa) Strategic Alliance (Visa) B2B Payments (Visa) Authorization Gateway (Visa) Smart Account Verification Service (Visa) Visa Spend Clarity for Business (Visa) Visa Spend Clarity for Enterprises (Visa) Visa Transaction Controls (Visa) Pay and Get Rewards (Mastercard) InControl (Mastercard) InControl for Business Travel (Mastercard) InControl for Commercial Payments (Mastercard) SmartData (Mastercard) Track (Mastercard) Clearing Optimizier (Mastercard) QR Payment (Mastercard) Travel Rewards (Mastercard) Airport Experiences (Mastercard) Wholesale Travel Program (Mastercard) Pay by Account (Mastercard) Insights (Mastercard) Decision Intelligence (Mastercard) Send API (Mastercard) Open Banking (Mastercard)

Improving bulletin confirmation time

We introduced caching to improve the bulletin confirmation time by a factor of 10.

Deactivating the work log notes

Several months ago we introduced the comments feature. The comments feature is an improved version of the work log notes; therefore, we will deactivate the editability of the work log notes as part of the next release. Work log notes will remain visible, and we will never delete any data added to that field to ensure the audit trail.

13.7.2022

The big summer release 😎

Create new tasks

The long-awaited and heavily requested functionality to create new tasks after a bulletin has already been confirmed is finally here. You can create new tasks at any time after a bulletin has been confirmed. You can also create multiple tasks for the same category. This is helpful in cases such as when a task was closed by mistake. To use this new feature, just navigate to the bulletin details. In the section Impact Categories, you can click on the + icon on the top right of each group of categories. This will open a window to select a category and immediately create a new task.

New filters for the bulletins list

We added two more filters to the Bulletins and My Bulletins list so that you find what you are looking for more easily. The new filters are: - Type of the bulletin (e.g. Technical Letter) - Priority

No more e-mail flooding 🥳

We moved away from sending a single e-mail per event and implemented a daily batch email that will notify you in the morning about what has happened in the last 24h. The daily e-mail is processed at 06:30 and sent at 07:00 in the morning. The e-mail covers all events from the last 24h for which the user has subscribed for.

New values for the Acquirer configuration

Each bulletin in Kajo has an Audience tag. This value indicates if a bulletin is relevant for an Issuer, Acquirer or Processor. From customer feedback, we learnt that the Acquirer value is too broad and sometimes results in bulletins being marked as relevant when they are not. To be able to detect the applicability of a bulletin better, we have replaced the tag Acquirer with three new values: - POS Acquirer - ATM Acquirer - CNP Acquirer (Card not present)

6.7.2022

Open documents in new tab

You now have two options for how you can retrieve publication documents in Kajo. Either choose to download the document or open it directly in your browser in a new tab.

New values for the publication tag Services

We added additional values to better categorize scheme publications. The new values are Authentication, Card Design, BIN, Fraud and eCommerce. In addition, the existing value "Chargeback Application" has been renamed to "Chargeback"

Improving issues with bulletin confirmation

We observed that on some rare occasions creating tasks took a bit longer when you confirmed a bulletin. When this happens we will now show you a message and guide you to refresh the page

15.6.2022

Persisting list position and keyword search

Navigating from the list to the bulletin or task and then back again was a bit of a hassle in the past. The position in the list jumped back to the top, and any keywords you searched for disappeared. Whit this change, we now persist both things and make your life a little bit easier when navigating through Kajo.

Improvements

We improved the performance of Kajo and make things run smoother and faster. We also deployed a new mechanism in order to make our releases even faster so that you can get back to using Kajo in (almost) a heartbeat

31.5.2022

Additional filter for My Tasks list

Assignee selector added to My Tasks filter

A while ago we updated the My Tasks list so that also tasks are shown for which the user has a deputy role. In order to make it easier to filer out tasks related to your user, we added support to filter for the task assignee.

New logo for Rivero 🥳

We have a new logo and updated all related artwork.

17.5.2022

Open bulletins in a new tab

We added support for the right mouse click for the bulletin list to quickly open the bulletin in a new tab.

New user role: 3rd party

Kajo makes it easier to share tasks with 3rd parties. The new role has a restricted UI that let's such users access their tasks but restricts access to other tasks or the bulletin view itself.

28.4.2022

Improvements

Configuration page

The User section on the Configuration page now shows the full list of deputy users. Previously only one deputy user was shown. We fixed an issue that prevented customers from confirming a bulletin when a user function didn't have a primary user set

13.4.2022

Improvements

Task and task list

We fixed an issue that made task for which the user is a deputy to be shown in the dashboard data. We improved the "Tasks" list. The filter for users will now only return tasks linked to the selected primary users.

6.4.2022

New bulletin subscription based on categories

New bulletin notification

It is now possible that Kajo users can select the impact categories for which they would like to receive a new bulletin notification. Then, whenever a bulletin is published that matches the chosen categories, Kajo will send you a notification.

My bulletin and task for deputy users

We have updated the My Bulletin/My Task lists and added support to show bulletins and tasks for which the logged-in Kajo user is not only a linked primary user but also a deputy user. This improvement gives users a complete overview of all bulletins/tasks they have an active stake in.

Support for multiple deputies per user function

Kajo now allows customers to add more than one deputy user per user function. It is beneficial for bigger teams where multiple people are involved in working on Kajo tasks. If you want to benefit from this feature, then please get in touch with us at kajo@rivero.tech and send us your desired changes so that we can update your Kajo framework. Scheme Compliance Manager should note that the configuration view in Kajo will be updated in a future release in order to make the multiple deputies visible. Currently, Kajo only shows the first deputy user in the configuration UI.

Improvements

We have updated several underlying components that power Kajo in the background. As part of these updates, some users that recently accessed Kajo can get a "403 - forbidden / access denied" response when they try to log in again. To resolve this issue, Kajo users are advised to access their browser's cookie settings and delete the kajo.rivero.app cookies. For Kajo users using chrome, type the following into the address bar to find your cookies: chrome://settings/siteData?searchSubpage=kajo

23.3.2022

New feature & improvements

Manage your notification

We have added new functionality in the "My Settings" area, allowing Kajo users to select and unselect the different notification types. The first three notification types are not user-specific and mainly relevant for Scheme Compliance Managers The last two notifications with the prefix "My Task" are user-specific. The notifications that you already receive today are enabled by default and no action is required to enable them. We are also excited to let you know that we have further improvements regarding notifications in the making: Overdue bulletin notifications, overdue task notifications, and consolidating notifications into one email per day. So stay tuned for more to come!

Improvements

Kajo persists the selected sorting value in all the list views (Bulletin, My Buleltin, Task, My Task). This means that the list will be shown with your selected sorting value applied when you navigate back to the list from a bulletin detail or task detail view. Sometimes bulletins contain multiple amendments with different effective dates. To better manage such circumstances, we enabled Kajo to be able to handle multiple amendments of the same type. We fixed an issue with line breaks in the Kajo e-mails.

3.3.2022

New scheme publication

Visa technical letters

Kajo now supports and distributes Visa technical letters for you. Technical letters will come in the same form and shape that you are used to for bulletins. You can spot it by checking the bulletin tag prefix that is TL for example "TL 1602" or in the bulletin overview where the type will be shown as "Technical "Letter".

Hyperlinks in emails

All emails have now a link included that directs you to the related bulletin or task within kajo.

Improvements

The compliance state field will now appear as disabled when the task is in the state rejected and a tooltip will guide the user. The action indicator "Brand Mandate" will now be shown as "Mandate". We also added a new action indicator called "Testing Required". For some upcoming self-servicing features (stay tuned) support was added to be able to create, update and delete users.