In a recent episode of SoarPay’s PayPod, Rivero's Co-Founder and Chief Growth Officer, Fatemeh Nikayin, dived into the transformative role of Machine Learning in modernizing payment dispute processes for banks.
During the conversation, the importance of data sovereignty in SaaS solutions for banks is highlighted. With our solutions Kajo and Amiko designed with privacy and compliance at their core, Fatemeh emphasizes how automation not only streamlines operations but also serves as a pivotal tool in building and maintaining customer trust.
A key takeaway from the conversation is the nuanced application of AI in regulated industries. Fatemeh advocates for a balanced approach that combines rule-based automation with human oversight, ensuring both efficiency and compliance. Have a listen below: