Rivero announces new customer engagement with Evertec across LATAM and the Caribbean

Rivero is excited to announce a new customer engagement with Evertec, a NYSE-listed payments and financial technology group headquartered in Puerto Rico, to support its compliance network operations using Kajo. This collaboration enables Evertec to move from manual, time-consuming processes to a centralised, intelligent workflow for managing payment network bulletins.

For a fintech operating across multiple markets, payment network compliance quickly becomes a coordination challenge. Teams need reliable access to the right bulletins, clear ownership across regions, and a practical way to track actions through to completion.

"Kajo has introduced a new way of working for Card Compliance at Evertec. The platform has transformed a highly manual process into a centralised, intelligent workflow that streamlines bulletin management, accelerates impact assessments, and enhances collaboration across teams.”

By adopting Kajo, Evertec has streamlined bulletin management, accelerated impact assessments, and reduced operational workload while improving visibility and accountability. Kajo helps by centralising relevant network mandates, connecting them to clear actions, and giving teams a stronger audit trail across the compliance process. Instead of managing obligations through fragmented sources and repeated internal coordination, teams can work from a more consistent and scalable operating model.

“Managing hundreds of payment network bulletins each year previously required significant manual effort to collect, organise, distribute, and track information. Today, Kajo's AI capabilities help our teams quickly understand and act on relevant requirements, reducing operational workload while improving visibility and accountability. By bringing information, collaboration and compliance insights together in one place, Kajo is helping us modernise our payment network compliance operations and better support teams across the Caribbean and Latin America."

Belmary Rivera Alvarez, Esq., Payment Business Compliance Manager, Evertec Group, LLC.

"For any financial institution issuing, acquiring, or processing payments, compliance is a critical operating condition, which depends on two things: identifying every mandate and knowing how to act on it, and retaining the payments knowledge that every department and function relies on to operate. Kajo addresses both. It serves as a knowledge directory that preserves institutional and payments knowledge that might otherwise be missed or lost, while protecting the business from non-compliance and the associated fines and costs."

Fatemeh Nikayin, Chief Growth Officer & Co-Founder, Rivero.

This collaboration reflects the growing need across the payments industry for purpose-built compliance tooling that can scale with issuers and acquirers operating across multiple markets.

We are excited to support Evertec on this journey and look forward to helping its teams build a stronger foundation for ongoing payment network compliance management.