Rivero Partners with Advanzia Bank to Transform Fraud Recovery and Claims Resolution

We are pleased to announce our partnership with Advanzia Bank S.A. to enhance fraud recovery and claims resolution.

By leveraging Amiko, Advanzia Bank aims to optimise its claims handling process to boost operational efficiency, reduce manual workloads and elevate the customer experience.

With Amiko’s intelligent virtual agent and self-service chatbot, Advanzia Bank will streamline front-office operations while ensuring a smooth and efficient resolution process for customer claims and disputes. This collaboration marks a significant step in automation, efficiency and customer-focused claims management.

We are proud to support Advanzia Bank in driving innovation in the industry.