Blog

Simplifying payment operations for banks — scheme compliance, dispute management, fraud recovery and industry trends.

All Fraud & Disputes Guides & Reports News Podcasts Scheme Compliance Success Stories Thought Leadership Webinars

Customer trust is the new KPI

Customers judge their bank most strongly when something goes wrong. Discover why disputes have become the clearest test of trust and how issuers can turn them into moments that build loyalty instead of eroding it.

DEC 3, 2025

How Kajo turns compliance headcount into innovation capital

In traditional banking and payments, compliance is treated as an unavoidable cost, requiring large teams to manually process scheme updates, interpret mandates, and manage endless spreadsheets. As businesses expand, this often means hiring more compliance FTEs, diverting resources away from innovation. Kajo Payment Intelligence flips this model. By automating manual compliance workflows, from document ingestion and tagging to task tracking and knowledge sharing, Kajo frees up valuable specialist capacity. Teams shift from administration to strategy, unlocking measurable ROI through efficiency, risk reduction, and smarter resource allocation. With Kajo, compliance no longer scales as a cost. It scales as an advantage. Institutions can reinvest time and budget into new product development, market expansion, and innovation, transforming compliance headcount into true innovation capital.

DEC 1, 2025

Democratising payment network knowledge: how AI empowers Operations and IT teams for next-gen card services

Operational agility defines the success of next-gen card issuers, yet most institutions still suffer from fragmented, siloed payment network knowledge. Compliance teams hold the keys to vital Visa and Mastercard mandates, leaving IT and Operations waiting for delayed, second-hand information that slows delivery and increases risk. Kajo, the AI-powered Payment Intelligence platform, eliminates this bottleneck. Its Ask Kajo Intelligence (KI) and metadata tagging engine instantly translate complex scheme documentation into actionable, department-specific insights. IT teams gain early visibility for system updates, Operations teams receive real-time process guidance, and Compliance gains time for strategic work. By democratising payment network knowledge, Kajo transforms compliance from a reactive process into a collaborative, proactive workflow, uniting teams, accelerating delivery, and ensuring every mandate becomes an opportunity for innovation and speed.

NOV 24, 2025

Build vs. Buy AI for banks: 3 hidden risks of in-house LLMs projects in payments (and what to do)

Many banks think payment network compliance is the perfect place to build their first AI tool, but the risks are bigger than they look. Discover the three hidden pitfalls that derail in-house LLM projects, and what to do instead.

NOV 14, 2025

Why Google’s new AP2 protocol signals a new era for payment disputes?

AI agents are coming for payments, and banks will need to rethink how they handle trust, disputes, and risk. Here’s why Google's new AP2 protocol could change everything, and how Rivero's Amiko helps banks be prepared for this shift.

NOV 13, 2025

Digital transformation in payments: why network knowledge must be your first AI project

Digital transformation in payments often overlooks a crucial foundation, the network knowledge layer. As banks race to deploy AI, build cloud-native infrastructure, and deliver hyper-personalised customer experiences, many still rely on slow, manual processes to interpret thousands of scheme rules from Visa and Mastercard. This blind spot can stall innovation before it starts. An AI-powered knowledge hub like Kajo transforms how organisations manage payment intelligence, providing instant, structured, and validated network knowledge across compliance, risk, and innovation teams. By integrating this knowledge layer first, banks can accelerate innovation, ensure compliance by design, and build the operational resilience that true digital transformation demands.

NOV 11, 2025

Why C-Level executives must shift from compliance cost to payment intelligence strategy

C-Level executives can no longer treat payment network compliance as a cost center. Discover how Kajo’s Payment Intelligence framework empowers executives to transform compliance data into strategic value, enhancing visibility, reducing risk, and driving operational excellence across the enterprise.

NOV 7, 2025

How issuers can automate over 70% of the dispute process

Most dispute teams still handle cases manually. But what if over 70% of that work could run itself, without adding new systems or headcount?

NOV 5, 2025

How VR Payment transformed card network compliance with Kajo

Discover how VR Payment is transforming payment network compliance with Kajo’s central payment network compliance platform, streamlining updates, collaboration, and oversight for efficient, transparent, and empowering compliance management.

NOV 4, 2025

1 2 3...14 Next